Lenovo X1 Thinkpad battery not charging in 17.04

I have a 8 month old Lenovo X1 Carbon (5th generation) which was originally running 16.04LTS.

When I upgraded to 17.04 I noticed the battery is no longer charging. When the AC is plugged in battery indicator / upower / Power Statistics all show the battery as "charging".

However the battery doesn't charge - it just stays at it's current rate (38%). Using the laptop when it's not plugged into AC just depletes the battery further.

I have tried three different chargers with the same results. I doubt there is any physical issue with the battery as the laptop is relatively new & the issue has only just started after the upgrade to 17.04.

Any help appreciated.

3 Answers

Same situation here, but my battery died completely and I could not turn laptop on at all. Called Lenovo tech support and their awesome rep (Joshua) instructed me to do a "static reset." Steps are:

• Unplug laptop;
• insert end of paper clip in small hole on bottom of laptop;
• hold for five seconds; let go; plug laptop back in;
• hit power/start button.

Worked like a charm! Apparently, electricity builds up inside laptop with nowhere to go. Reset button on bottom releases it so battery can recharge as it should. Thank you, Joshua!

8

This worked for me:

1. Shutdown computer
2. Pressed power button to turn it on & pressed F1 to enter BIOS
3. In BIOS go "Config" > "Power" > "Turn off Battery"
4. After computer has turned off I unplugged AC & plugged it back in again.

The laptop is now charging.

2

This is a long-standing problem that Lenovo hasn't solved in years. I've been having it with my X1 Carbon 7th gen too. If the other methods don't work, there's a last resort:

1. Opened the bottom cover
2. Disconnected the battery wire
3. Connected it back.

The battery would resume charging.

Note that this is temporary. The battery will get screwed up again within a few days or weeks at most (charge drops to zero, it becomes not detected, says "not charging" even when plugged in etc.).

Another solution, with the same effect was to let the battery drain completely (make sure to save your work), then reboot. This is useful if you can't unscrew the bottom cover.