Seagate HDD Error: Unable to mount and see the data inside it

While mounting my HDD on Ubuntu, it suddenly shows the following error:

Unable to mount Seagate Backup Plus Drive-
"DBus error org.gtk.Private.RemoteVolumeMonitor.Failed:
An operation is already pending"
Unable to mount Seagate Backup Plus Drive:- Error mounting: mount exited with exit code 13:
ntfs_attr_pread_i: ntfs_pread failed: Input/output error Failed to calculate
free MFT records:
Input/output error NTFS is either inconsistent, or there is a hardware fault,
or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
then reboot into Windows twice. The usage of the /f parameter is very important! If
the device is a SoftRAID/FakeRAID then first activate it and mount a different
device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1).
Please see the 'dmraid' documentation for more details. 

How should I proceed?

1

2 Answers

In issues like this one of the most helpful tools if you have access to a Windows PC is chkdsk. I think it should be used as chkdsk /f [drive_letter] to solve any problems related to MFT. NTFS drives do stuff like this very often.

Or else you can use ntfsfix from an Ubuntu PC. Make sure you have installed ntfs-3g first. Then run :

sudo ntfsfix /dev/your_drive

But i'm not sure this'll work in your case. But most of the time it should work. Good luck. :)

2

Attach the HDD to a Windows machine (or boot Windows) and run:

chkdsk X: /f

where X is the drive letter under Windows.

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