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Unable to set backlight brightness on Dell laptop

By Emma Johnson

Ubuntu seems unable to control the backlight brightness on my Dell Precision 7550. I'm using Ubuntu 20.04, and selecting nvidia with prime-select. The keyboard brightness keys will make a brightness indicator appear, but it doesn't affect brightness. I tried sudo find /sys -type f -name brightness and I get:

/sys/devices/platform/i8042/serio0/input/input3/input3::capslock/brightness
/sys/devices/platform/i8042/serio0/input/input3/input3::scrolllock/brightness
/sys/devices/platform/dell-laptop/leds/dell::kbd_backlight/brightness
/sys/devices/platform/dell-laptop/leds/platform::micmute/brightness
/sys/devices/pci0000:00/0000:00:01.0/0000:01:00.0/backlight/nvidia_0/brightness
/sys/devices/pci0000:00/0000:00:14.3/leds/phy0-led/brightness

Most of them look like led's; only the nvidia_0 or kbd_backlight lines look like they might refer to the screen backlight (though I suspect kbd means 'keyboard'). I tried echoing values to either of these, and while the values update, they have no effect on the backlight brightness.

I also tried changing the acpi_backlight value in /etc/default/grub to either 'vendor' or 'none' (or simply omitting it; the above values are for 'none'), and while this changes the names of some things in /sys/devices, it doesn't result in any files that let me control the screen backlight. I've also tried using --brightness in xrandr, but it only adjusts screen contrast rather than backlight brightness. Are there any other things I can try to access brightness settings? Is there some missing Dell driver that will let me control the backlight?

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